Search Results for "unable to download"

1. Unable To Download Theme or Game Over The Air
   If you are unable to download your game or theme, please follow t...
2. What does it mean when I get error 403?
   HTTP Error 403: Forbidden: You are not authorized to view this page. This error is most commonly attributed to an incorrect browser being used. For more information on how to make sure you are usi...
3. What is Magmic's refund policy?
   ...roducts, including games, themes, tones and other applications from...ch purchase made is valid for one download/activation of each produ...eptions. Please note that we are unable to accommodate changes bet...
4. Switching to another device other than a Blackberry
   We are unable to accommodate device changes to non-BlackBerry makes. So, for instance, if you deci...
5. Installing Themes via Desktop Manager
   ...://www.bplay.com may not be installed via the Desktop Manager. They are currently only distributed...You must have a data or internet plan in order to download products OTA.
6. The link for my theme displays an error -- "Purchase Code Expired"
   Due to piracy policies, theme and ring tone links will expire after an amount of time to prevent t... Support will then email re-activated links to re-download your purchase.
7. How To Download Themes
   ...ase from your BlackBerry, you will be redirected to a page containing links to download your themes...
8. What is an Order ID?
   ...fier associated with your purchase. This is used to facilitate download links/activation codes bein...
9. I cannot purchase certain Realtones or Ringtones -- it says they are not licensed in my region
   Summary I tried to purchase Realtones or Ringtones and receive a message stating that they are not ...icensed only to specific regions. As such, we are unable to provide you with the product if you do ...
10. How many times can I get download links for my purchase?
    ...five (5) new link every six (6) months. For Ringtones/Realtones/Sounds are sold as is, and availab...ones/Sounds are sold as is, and available for one download per purchase. For Games and Themes, you m...
11. I Lost a Game on my Device -- how do I download it again?
    In accordance with the download link and activation code policy found here, Bplay offers the ability... code policy found here, Bplay offers the ability to generate links and codes for previously purchas...
12. Installing using the BlackBerry Desktop Manager
    There are multiple ways to install a game on your BlackBerry, one of which is via your desktop PC. ...ich is via your desktop PC. You will need to download the .zip files for each of your games bef...
13. Installing Games Over-The-Air on a BlackBerry
    There are multiple ways to install games to your device, one of which being "Over-The-Air" (OTA). ...llows anyone with a data plan on their device to download and install games without the aid of a c...
14. Installing our Games Using Pocket Mac
    Pocket Mac is a program that allows users to install programs to their Blackberry device while usi...e using a Mac OS X machine. Pocket Mac is a free download available through RIM's website. You ca...
15. I need to re-download a purchased game, but I cannot find it on the website - what do I do?
    If your previously purchased game is not available for download it means it was discontinued and is not available for distribution.
16. My device has frozen after trying to run a game I downloaded, what do I do?
    There are a few possible resolutions to this issue. Preform a Hard-Reset on your device. This ca... I lost a game on my device -- how do I download it again?
17. Did not receive download email/purchase receipt.
    ...urchased products, but did not receive any email confirming my purchase or with instructions on how to obtain my purchase. Problem The most common causes for this are an incorrect email enter...
18. Charging purchases to my cellular telephone bill
    ...ent as possible, Bplay has introduced the ability to charge products directly to your cellular telep...nd email address. Your email is required as your download link and activation code will be sent to ...
19. I didn't receive my text messages for SMS billing, what do I do?
    ...xt message after placing an order the first thing to do is verify that you entered the correct cellu...d not receive my confirmation text message, or my download links If your download link/activation c...
20. How do Bplay Gift cards work?
    The bplay gift card is a method for you to purchase something for someone else, but not have it nece...ave it necessary to have them beside you ready to download. They can select what they want, when th...