Theme Does Not Show up in Theme menu
Problem After downloading a Theme successfully, you cannot locate it in your themes list to activate it. Resolution There are a few reasons as to why your theme may not be in the available Theme li...
Customizing Icons on Themes
All of the themes on www.bplay.com, except Flowberry and Today themes, can have the icon placement on the home screen changed to suit your needs. In order to customize these themes, you will need to ...
The link for my theme displays an error -- "Purchase Code Expired"
Due
to piracy policies, theme and ring tone links will expire after an
amount of time to prevent them from being distributed to anyone else
but the intended purchaser. If you need to generate a ne...
How Do I Delete A Theme From My Blackberry?
There are a couple ways to remove a theme from your BlackBerry. 1) You can delete the theme directly from the BlackBerry Scroll to OPTIONS and select it Select ADVANCED OPTIONS Select APPLICATIONS ...
How To Download Themes
... purchase from your BlackBerry, you will be redirected
to a page containing links to download your themes. If
you are viewing the links from the Email Receipt, you will need to
forward the emai...
Unable To Download Theme or Game Over The Air
If you are unable to download
your game or theme, please follow the steps below to make sure you are using
the correct browser. If you are receiving a "Purchase Code
Expired" message, please revi...
I need to regenerate my game activation codes or theme links, how do I do this?
Bplay customers have access to a special automated tool to regenerate your purchase links and codes. This tool is quick, easy and is recommended to be used before contacting support. You can access ...
I Lost a Game on my Device -- how do I download it again?
...d new links will be sent to you.
Themes
Scroll to the theme section and click Resend Download Link to bring up a list of compatible device for the selecte...
What does it mean when I get error 403?
HTTP Error 403: Forbidden: You are not authorized to view this page. This
error is most commonly attributed to an incorrect browser being
used. For more information on how to make sure you are usi...
Did not receive download email/purchase receipt.
Summary
I have purchased products, but did not receive any email confirming my purchase or with instructions on how to obtain my purchase.
Problem
The most common causes for this are an i...
Installing Themes via Desktop Manager
Themes purchased at http://www.bplay.com may not be installed via the Desktop Manager. They are
currently only distributed over-the-air (OTA). You must have a data or internet plan in order to down...
What is an Order ID?
An Order ID is a unique identifier associated with your purchase. This is used to facilitate download links/activation codes being resent to you or to look up information on your transaction. It can...