Cancelling Game Subscriptions
Game subscriptions are on a 30 day cancellation policy. The current billing period you are within may not be refunded. You will be able to play for the remainder
of the billing period, and on the n...
Charging purchases to my cellular telephone bill
...e at a later date. The Purchase Process Navigate to http://www.bplay.com and select your current device as well as the country you reside in. You can do so by selecting the links at the bottom-lef...
I didn't receive my text messages for SMS billing, what do I do?
... following information: Order ID from email received (What is an Order ID?) Device PIN (What is my device PIN?) E-Mail address Cellular telephone number Any error messages received during or after in...
How do Bplay Gift cards work?
.... Using a Gift Card Visit http://www.bplay.com either via a desktop computer or your BlackBerry device. Choose your desired products and add them to your shopping cart by clicking on the "Buy It N...
How do I go all-in while playing Texas Hold'Em King II?
...go all-in on Texas Hold'em King 2 but scrolling takes too long. Resolution On a SureType and QWERTY device you can press the 'P' button several times to cycle through BET POT and ALL IN. To manually...
When I start a puzzle in Sudoku, I get the same puzzle over and over again no matter what difficulty the game is set to. What do I do?
...st is to
download the game OTA (Over-The-Air) and install it that way. Point the browser on your device to the following link:
http://www.bplay.com/dl/Sudoku Follow
the on-screen ...
Switching to another device other than a Blackberry
We are unable to accommodate device changes to non-BlackBerry makes. So, for instance, if you
decide to switch from a Blackberry to a Windows Mobile device, you will
need to repurchase the products...
How do I edit game permissions on my BlackBerry?
In some cases it may be necessary to edit the default application permissions. If the permissions are too restrictive the game may not be able to play sound, connect to any online features or run in ...
I need to re-download a purchased game, but I cannot find it on the website - what do I do?
If your previously purchased game is not available for download it
means it was discontinued and is not available for distribution.