Search Results for "can not"

21. What is my username and password?
    ... when you created your Game Zone account. Please note Game Zone is required to enjoy the on line fe.... If you have not created an account yet, you can do so at http://gamezone.magmic.com If you ha...
22. I need to re-download a purchased game, but I cannot find it on the website - what do I do?
    If your previously purchased game is not available for download it means it was discontinued and is not available for distribution.
23. My device has frozen after trying to run a game I downloaded, what do I do?
    There are a few possible resolutions to this issue. Preform a Hard-Reset on your device. This can be accomplished by removing the battery for 15 seconds or more, power the device on, and try the ...
24. Did not receive download email/purchase receipt.
    Summary I have purchased products, but did not receive any email confirming my purchase or with ...e-mails are not in your spam or junk folders, you can request that they be resent by logging in to B...
25. My cell phone is not listed
    If your specific device model is not listed, it means that we currently do not have products for your specific device.
26. Refunding duplicate charges
    Duplicate charges can appear after for a number of reasons. The most common is due to the ...of an order can make it look like your browser is not responding when in fact it is processing and ...
27. What is Gamezone?
    Gamezone is a social hub and account management created for Magmic/Bplay customers. From here you can connect with other gamers through the message board and private messaging. You can also view all...
28. What forms of payment does Bplay accept?
    ...cepts the following payments Visa Mastercard American Express Bill to Phone (for T-Mobile, AT&T and ...ile, AT&T and Sprint subscribers) We currently do not accept Paypal. Please note that at this time ...
29. How do I edit game permissions on my BlackBerry?
    ...y to edit the default application permissions. If the permissions are too restrictive the game may not be able to play sound, connect to any online features or run in general. To change the permissi...
30. What is Magmic's refund policy?
    ...nds on products purchased from Magmic. If you do not make use of the device selection tool, or purc...r instance, will not be honored. 3. Where can I request device changes or request credits fo...
31. Cancelling Game Subscriptions
    Game subscriptions are on a 30 day cancellation policy. The current billing period you are within m...y. The current billing period you are within may not be refunded. You will be able to play for the...
32. Charging purchases to my cellular telephone bill
    ...device as well as the country you reside in. You can do so by selecting the links at the bottom-lef...e catalog of games will filter out games that are not comatible with your device. Once you have sel...
33. I didn't receive my text messages for SMS billing, what do I do?
    My initial text message was not received If you didn't receive your first text message after placin...t message double check with your carrier that you can indeed receive text messages to that phone. ...
34. How do Bplay Gift cards work?
    ...r you to purchase something for someone else, but not have it necessary to have them beside you read... to have them beside you ready to download. They can select what they want, when they want - comple...
35. How do I go all-in while playing Texas Hold'Em King II?
    ...g. Resolution On a SureType and QWERTY device you can press the 'P' button several times to cycle th...eType device or 'T' on the QWERTY devices.Please note that Texas Hold-Em King 2 has been discontinu...
36. When I start a puzzle in Sudoku, I get the same puzzle over and over again no matter what difficulty the game is set to. What do I do?
    In order to solve this issue it is necessary to re-install the game. You can accomplish this in two ways. The first, and easiest is to download the game OTA (Over-The-Air) and install it that way....
37. Switching to another device other than a Blackberry
    ...d to repurchase the products again. Moreover, we cannot refund a purchase if you decide to choose ...