Search Results for "can not"

1. Theme Does Not Show up in Theme menu
   ...blem After downloading a Theme successfully, you cannot locate it in your themes list to activate i...
2. Installing Themes via Desktop Manager
   Themes purchased at http://www.bplay.com may not be installed via the Desktop Manager. They are currently only distributed over-the-air (OTA). You must have a data or internet plan in order to down...
3. Customizing Icons on Themes
   ...www.bplay.com, except Flowberry and Today themes, can have the icon placement on the home screen cha... should appear on your home screen. Please note that some themes have certain icons that are ...
4. How Do I Delete A Theme From My Blackberry?
   ...s to remove a theme from your BlackBerry. 1) You can delete the theme directly from the BlackBerry ...elete process to complete. If this article did not help, or you still have an issue, you may requ...
5. How To Download Themes
   ...en, from the list of themes displayed, select the one you wish to activate. If your theme does not show up in the themes menu, please see this article.
6. Unable To Download Theme or Game Over The Air
   ...s browser is severely limited in what content it can and cannot view. To change to a more compati...
7. What is an Order ID?
   ...r to look up information on your transaction. It can be found in the subject line of both emails se...ent to you immediately after purchase. If you cannot locate the Order ID please have the following ...
8. I need to regenerate my game activation codes or theme links, how do I do this?
   ...mended to be used before contacting support. You can access this tool by going to the following URL...oing to the following URL on your desktop. It is not available on your device, and is only availabl...
9. I cannot purchase certain Realtones or Ringtones -- it says they are not licensed in my region
   Summary I tried to purchase Realtones or Ringtones and receive a message stating that they are not licensed for my region. Resolution Certain Realtones and Ringtones are licensed only to specific r...
10. Set Your Paid Ringtone for Specific Contact
    You can set a custom ringtone for contacts on your BlackBerry device. From the Home screen on...option to chose any of the tones here. If you do not find your tone, please check in the other loca...
11. How many times can I get download links for my purchase?
    For Games, we offer ten (10) device changes (new activation codes) per year. For themes, we offer five (5) new link every six (6) months. For Ringtones/Realtones/Sounds are sold as is, and availa...
12. I Lost a Game on my Device -- how do I download it again?
    ...you are just looking to resend new links and have not changed devices, enter the same PIN again and ...of compatible device for the selected theme. You can select multiple themes before submitting your ...
13. Deleting a game using the BlackBerry Desktop Manager
    ...d if you are satisfied click on finish to let the software complete the task. If this article did not help, or you still have an issue, you may request additional help via the Customer Support Form.
14. Deleting a game using the BlackBerry Device
    ...the game in the list, bring up the options menu and then select delete. If this article did not help, or you still have an issue, you may request additional help via the Customer Support Form....
15. I'm Getting a Device Error 505 or Device Error 507
    ...king station and connect the device directly to the laptop. If a third-party program (e.g. virus scanner) is using the same COM port as BlackBerry Desktop Manager, close the third-party application...
16. How do I find my BlackBerry PIN?
    ...ll contain eight (8) characters and be comprised of the numbers 0-9 and the letters A-F. The PIN can be used to locate a purchase if necessary, or to locate a game subscription. More commonly it i...
17. Installing using the BlackBerry Desktop Manager
    ...you have, skip to the activation section now. If not, visit http://www.bplay.com/ to view the cata...ice Application Selection screen. From here you can select which application you would like to add...
18. Installing Games Over-The-Air on a BlackBerry
    ...depicted below, the "Get" link, as well as the "Try" link will start an OTA download. This website can be found at http://www.bplay.com and is our BlackBerry friendly website. Once you have s...
19. Installing our Games Using Pocket Mac
    ...e download available through RIM's website. You can follow this link to the correct page. Once yo...d like (please make sure to select Pocket Mac and not Desktop Software in the drop-down menu) you wi...
20. What does it mean when I get error 403?
    HTTP Error 403: Forbidden: You are not authorized to view this page. This error is most commonly attributed to an incorrect browser being used. For more information on how to make sure you are usi...