Unable To Download Theme or Game Over The Air
If you are unable to download
your game or theme, please follow the steps below to make sure you are using
the correct browser. If you are receiving a "Purchase Code
Expired" message, please revi...
The link for my theme displays an error -- "Purchase Code Expired"
Due
to piracy policies, theme and ring tone links will expire after an
amount of time to prevent them from being distributed to anyone else
but the intended purchaser. If you need to generate a ne...
What does it mean when I get error 403?
HTTP Error 403: Forbidden: You are not authorized to view this page...horized to view this page. This
error is most commonly attributed...
I didn't receive my text messages for SMS billing, what do I do?
...t is an Order ID?) Device PIN (What is my device PIN?) E-Mail address Cellular telephone number Any error messages received during or after installation or during activation.
I'm Getting a Device Error 505 or Device Error 507
Problem You receive one of the following errors on your BlackBerry device while using Application L...oader to install purchased software: Device Error 505 Device Error 507 Both errors i...
Did not receive download email/purchase receipt.
Summary
I have purchased products, but did not receive any email confirming my purchase or with instructions on how to obtain my purchase.
Problem
The most common causes for this are an i...
What is Gamezone?
...private messaging. You can also view all your scores for games that have been submitted to the game server. Basic
account management is also provided. You can change your gaming avatar and modify p...
Theme Does Not Show up in Theme menu
...on is built into the firmware. There is not
enough
free memory on your device. At least 1.5MB (1 500 000 bytes) is recommended. You will need to free up memory (e.g., by deleting non-essential app...
Installing Themes via Desktop Manager
Themes purchased at http://www.bplay.com may not be installed via the Desktop Manager. They are
currently only distributed over-the-air (OTA). You must have a data or internet plan in order to down...
Customizing Icons on Themes
All of the themes on www.bplay.com, except Flowberry and Today themes, can have the icon placement on the home screen changed to suit your needs. In order to customize these themes, you will need to ...
How Do I Delete A Theme From My Blackberry?
There are a couple ways to remove a theme from your BlackBerry. 1) You can delete the theme directly from the BlackBerry Scroll to OPTIONS and select it Select ADVANCED OPTIONS Select APPLICATIONS ...
How To Download Themes
If you made the purchase from your BlackBerry, you will be redirected
to a page containing links to download your themes. If
you are viewing the links from the Email Receipt, you will need to
f...
What is an Order ID?
An Order ID is a unique identifier associated with your purchase. This is used to facilitate download links/activation codes being resent to you or to look up information on your transaction. It can...
Set Your Paid Ringtone for Specific Contact
You can set a custom ringtone for contacts on your BlackBerry device. From the Home screen on the BlackBerry device, select Address Book and highlight the contact you wish to add a custom ringt...
How many times can I get download links for my purchase?
For Games, we offer ten (10) device changes (new activation codes) per year. For themes, we offer five (5) new link every six (6) months. For Ringtones/Realtones/Sounds are sold as is, and availa...
I Lost a Game on my Device -- how do I download it again?
In accordance with the download link and activation code policy found here, Bplay offers the ability to generate links and codes for previously purchased items for your new BlackBerry device. Log...
Deleting a game using the BlackBerry Desktop Manager
Summary I would like to remove applications from my device using the Desktop Manager. Resolution Before proceeding make sure you have the latest version of Desktop Manager installed. Plug
your ...
Deleting a game using the BlackBerry Device
There are two possible ways to delete a game from your device without using the Desktop Manager. Method #1 Open the Options menu on your home screen, and select Advanced Options. Then select App...
How do I find my BlackBerry PIN?
Your BlackBerry PIN is a unique number that is tied to a specific device. This number will contain eight (8) characters and be comprised of the numbers 0-9 and the letters A-F. The PIN can be used...
Installing using the BlackBerry Desktop Manager
There are multiple ways to install a game on your BlackBerry, one of which is via your desktop PC. You
will need to download the .zip files for each of your games before
proceeding. If you have...