http://kb.bplay.com en-us http://kb.bplay.com ActiveKB NX cwinchester@magmic.com Fri, 20 Nov 2009 22:57:32 EST 20 http://kb.bplay.com/questions/10/ http://kb.bplay.com/questions/10/ In accordance with the download link and activation code policy found here, Bplay offers the ability to generate links and codes for previously purchased items for your new BlackBerry device. ... Chris Winchester Fri, 25 Sep 2009 21:55:35 GMT http://kb.bplay.com/questions/8/ http://kb.bplay.com/questions/8/ For Games, we offer ten (10) device changes (new activation codes) per year.For themes, we offer five (5) new link every six (6) months. For Ringtones/Realtones/Sounds are sold as is, and availabl ... Chris Winchester Fri, 25 Sep 2009 21:51:25 GMT http://kb.bplay.com/questions/4/ http://kb.bplay.com/questions/4/ All of the themes on www.bplay.com, except Flowberry and Today themes, can have the icon placement on the home screen changed to suit your needs. In order to customize these themes, you will need ... Chris Winchester Fri, 25 Sep 2009 18:52:41 GMT http://kb.bplay.com/questions/27/ http://kb.bplay.com/questions/27/ If you are unable to download your game or theme, please follow the steps below to make sure you are using the correct browser. If you are receiving a "Purchase Code Expired" message, please r ... Chris Winchester Tue, 03 Mar 2009 16:53:18 GMT http://kb.bplay.com/questions/39/ http://kb.bplay.com/questions/39/ There are a few possible resolutions to this issue.Preform a Hard-Reset on your device. This can be accomplished by removing the battery for 15 seconds or more, power the device on, and try the ... Chris Winchester Fri, 07 Nov 2008 22:10:44 GMT http://kb.bplay.com/questions/20/ http://kb.bplay.com/questions/20/ There are multiple ways to install games to your device, one of which being "Over-The-Air" (OTA). It allows anyone with a data plan on their device to download and install games without the aid ... Chris Winchester Mon, 20 Oct 2008 22:28:12 GMT http://kb.bplay.com/questions/18/ http://kb.bplay.com/questions/18/ There are multiple ways to install a game on your BlackBerry, one of which is via your desktop PC. You will need to download the .zip files for each of your games before proceeding. If you hav ... Chris Winchester Mon, 20 Oct 2008 22:27:51 GMT http://kb.bplay.com/questions/2/ http://kb.bplay.com/questions/2/ SummaryI tried to purchase Realtones or Ringtones and receive a message stating that they are not licensed for my region.ResolutionCertain Realtones and Ringtones are licensed only to specific reg ... Chris Winchester Mon, 20 Oct 2008 22:27:30 GMT http://kb.bplay.com/questions/26/ http://kb.bplay.com/questions/26/ You can set a custom ringtone for contacts on your BlackBerry device. From the Home screen on the BlackBerry device, select Address Book and highlight the contact you wish to add a custom ringt ... Chris Winchester Mon, 20 Oct 2008 22:26:32 GMT http://kb.bplay.com/questions/5/ http://kb.bplay.com/questions/5/ Due to piracy policies, theme and ring tone links will expire after an amount of time to prevent them from being distributed to anyone else but the intended purchaser.If you need to generate a ... Chris Winchester Mon, 20 Oct 2008 22:26:21 GMT http://kb.bplay.com/questions/30/ http://kb.bplay.com/questions/30/ HTTP Error 403: Forbidden: You are not authorized to view this page.This error is most commonly attributed to an incorrect browser being used. For more information on how to make sure you are u ... Chris Winchester Mon, 20 Oct 2008 22:25:59 GMT http://kb.bplay.com/questions/34/ http://kb.bplay.com/questions/34/ Bplay customers have access to a special automated tool to regenerate your purchase links and codes. This tool is quick, easy and is recommended to be used before contacting support.You can acces ... Chris Winchester Mon, 20 Oct 2008 22:25:44 GMT http://kb.bplay.com/questions/36/ http://kb.bplay.com/questions/36/ If your previously purchased game is not available for download it means it was discontinued and is not available for distribution. Chris Winchester Mon, 20 Oct 2008 22:25:33 GMT http://kb.bplay.com/questions/32/ http://kb.bplay.com/questions/32/ An online enabled game will prompt you for a username and password when attempting to log in. These are the same credentials used when you created your Game Zone account. Please note Game Zone ... Chris Winchester Mon, 20 Oct 2008 22:25:02 GMT http://kb.bplay.com/questions/29/ http://kb.bplay.com/questions/29/ An Order ID is a unique identifier associated with your purchase. This is used to facilitate download links/activation codes being resent to you or to look up information on your transaction.It c ... Chris Winchester Mon, 20 Oct 2008 22:24:34 GMT http://kb.bplay.com/questions/1/ http://kb.bplay.com/questions/1/ ProblemAfter downloading a Theme successfully, you cannot locate it in your themes list to activate it.ResolutionThere are a few reasons as to why your theme may not be in the available Theme list ... Chris Winchester Mon, 20 Oct 2008 22:23:51 GMT http://kb.bplay.com/questions/7/ http://kb.bplay.com/questions/7/ If you made the purchase from your BlackBerry, you will be redirected to a page containing links to download your themes.If you are viewing the links from the Email Receipt, you will need to fo ... Chris Winchester Tue, 07 Oct 2008 14:33:46 GMT http://kb.bplay.com/questions/14/ http://kb.bplay.com/questions/14/ Summary I would like to remove applications from my device using the Desktop Manager.ResolutionBefore proceeding make sure you have the latest version of Desktop Manager installed.Plug your devic ... Chris Winchester Fri, 03 Oct 2008 16:42:22 GMT http://kb.bplay.com/questions/15/ http://kb.bplay.com/questions/15/ There are two possible ways to delete a game from your device without using the Desktop Manager. Method #1Open the Options menu on your home screen, and select Advanced Options.Then select Applica ... Chris Winchester Fri, 03 Oct 2008 16:33:52 GMT http://kb.bplay.com/questions/22/ http://kb.bplay.com/questions/22/ Pocket Mac is a program that allows users to install programs to their Blackberry device while using a Mac OS X machine. Pocket Mac is a free download available through RIM's website. You can ... Chris Winchester Fri, 03 Oct 2008 15:26:23 GMT http://kb.bplay.com/questions/19/ http://kb.bplay.com/questions/19/ This function is only available through our sister site, Magmic Games. For the article with instructions on how to use this method of installation, please visit this link. Chris Winchester Fri, 03 Oct 2008 15:13:18 GMT