http://kb.bplay.com en-us http://kb.bplay.com ActiveKB NX cwinchester@magmic.com Fri, 20 Nov 2009 22:57:05 EST 20 http://kb.bplay.com/questions/10/ http://kb.bplay.com/questions/10/ In accordance with the download link and activation code policy found here, Bplay offers the ability to generate links and codes for previously purchased items for your new BlackBerry device. ... Chris Winchester Fri, 25 Sep 2009 21:55:35 GMT http://kb.bplay.com/questions/8/ http://kb.bplay.com/questions/8/ For Games, we offer ten (10) device changes (new activation codes) per year.For themes, we offer five (5) new link every six (6) months. For Ringtones/Realtones/Sounds are sold as is, and availabl ... Chris Winchester Fri, 25 Sep 2009 21:51:25 GMT http://kb.bplay.com/questions/13/ http://kb.bplay.com/questions/13/ Summary I have purchased products, but did not receive any email confirming my purchase or with instructions on how to obtain my purchase. Problem The most common causes for this are an ... Chris Winchester Fri, 25 Sep 2009 21:48:50 GMT http://kb.bplay.com/questions/4/ http://kb.bplay.com/questions/4/ All of the themes on www.bplay.com, except Flowberry and Today themes, can have the icon placement on the home screen changed to suit your needs. In order to customize these themes, you will need ... Chris Winchester Fri, 25 Sep 2009 18:52:41 GMT http://kb.bplay.com/questions/49/ http://kb.bplay.com/questions/49/ When using Pay Pal to purchase from Bplay.com, it will state the company name as 'Smoke Labs'. This is one of our partner companies, under Magmic Inc. Chris Winchester Wed, 10 Jun 2009 21:41:20 GMT http://kb.bplay.com/questions/40/ http://kb.bplay.com/questions/40/ 1. What is Magmic’s policy on refunds for mobile product(s)?Purchased products, including games, themes, tones and other applications from Magmic.com, Bplay.com or Winplay.com are fin ... Chris Winchester Fri, 27 Mar 2009 14:37:48 GMT http://kb.bplay.com/questions/44/ http://kb.bplay.com/questions/44/ Game subscriptions are on a 30 day cancellation policy. The current billing period you are within may not be refunded. You will be able to play for the remainder of the billing period, and on t ... Chris Winchester Wed, 18 Mar 2009 15:14:26 GMT http://kb.bplay.com/questions/27/ http://kb.bplay.com/questions/27/ If you are unable to download your game or theme, please follow the steps below to make sure you are using the correct browser. If you are receiving a "Purchase Code Expired" message, please r ... Chris Winchester Tue, 03 Mar 2009 16:53:18 GMT http://kb.bplay.com/questions/48/ http://kb.bplay.com/questions/48/ Currently, Customer Support is only available online via Bplay’s online Customer Support Form.The Customer Support form for Bplay may be accessed here.Please ensure that you fill out the sup ... Chris Winchester Wed, 04 Feb 2009 20:59:29 GMT http://kb.bplay.com/questions/47/ http://kb.bplay.com/questions/47/ The bplay gift card is a method for you to purchase something for someone else, but not have it necessary to have them beside you ready to download. They can select what they want, when they want ... Chris Winchester Thu, 29 Jan 2009 15:47:35 GMT