http://kb.bplay.com en-us http://kb.bplay.com ActiveKB NX cwinchester@magmic.com Fri, 20 Nov 2009 23:23:19 EST 20 http://kb.bplay.com/questions/34/ http://kb.bplay.com/questions/34/ Bplay customers have access to a special automated tool to regenerate your purchase links and codes. This tool is quick, easy and is recommended to be used before contacting support.You can acces ... Chris Winchester Mon, 20 Oct 2008 22:25:44 GMT http://kb.bplay.com/questions/27/ http://kb.bplay.com/questions/27/ If you are unable to download your game or theme, please follow the steps below to make sure you are using the correct browser. If you are receiving a "Purchase Code Expired" message, please r ... Chris Winchester Tue, 03 Mar 2009 16:53:18 GMT http://kb.bplay.com/questions/13/ http://kb.bplay.com/questions/13/ Summary I have purchased products, but did not receive any email confirming my purchase or with instructions on how to obtain my purchase. Problem The most common causes for this are an ... Chris Winchester Fri, 25 Sep 2009 21:48:50 GMT http://kb.bplay.com/questions/1/ http://kb.bplay.com/questions/1/ ProblemAfter downloading a Theme successfully, you cannot locate it in your themes list to activate it.ResolutionThere are a few reasons as to why your theme may not be in the available Theme list ... Chris Winchester Mon, 20 Oct 2008 22:23:51 GMT http://kb.bplay.com/questions/8/ http://kb.bplay.com/questions/8/ For Games, we offer ten (10) device changes (new activation codes) per year.For themes, we offer five (5) new link every six (6) months. For Ringtones/Realtones/Sounds are sold as is, and availabl ... Chris Winchester Fri, 25 Sep 2009 21:51:25 GMT http://kb.bplay.com/questions/7/ http://kb.bplay.com/questions/7/ If you made the purchase from your BlackBerry, you will be redirected to a page containing links to download your themes.If you are viewing the links from the Email Receipt, you will need to fo ... Chris Winchester Tue, 07 Oct 2008 14:33:46 GMT http://kb.bplay.com/questions/5/ http://kb.bplay.com/questions/5/ Due to piracy policies, theme and ring tone links will expire after an amount of time to prevent them from being distributed to anyone else but the intended purchaser.If you need to generate a ... Chris Winchester Mon, 20 Oct 2008 22:26:21 GMT http://kb.bplay.com/questions/18/ http://kb.bplay.com/questions/18/ There are multiple ways to install a game on your BlackBerry, one of which is via your desktop PC. You will need to download the .zip files for each of your games before proceeding. If you hav ... Chris Winchester Mon, 20 Oct 2008 22:27:51 GMT http://kb.bplay.com/questions/20/ http://kb.bplay.com/questions/20/ There are multiple ways to install games to your device, one of which being "Over-The-Air" (OTA). It allows anyone with a data plan on their device to download and install games without the aid ... Chris Winchester Mon, 20 Oct 2008 22:28:12 GMT http://kb.bplay.com/questions/10/ http://kb.bplay.com/questions/10/ In accordance with the download link and activation code policy found here, Bplay offers the ability to generate links and codes for previously purchased items for your new BlackBerry device. ... Chris Winchester Fri, 25 Sep 2009 21:55:35 GMT