Due to piracy policies, theme and ring tone links will expire after an amount of time to prevent them from being distributed to anyone else but the intended purchaser.

If you need to generate a new Theme link for your device, click here.

If you need to generate a new Realtone/Ringtone link for your device, please submit a Customer Support request through the Support form.  To access the form, click here.  Please be prepared to submit the following information:

• Order ID (What is my Order ID?)
  
• Email address used during purchase
• Your BlackBerry PIN number (What is my BlackBerry PIN?)
  

Support will then email re-activated links to re-download your purchase.