If you are unable to download
your game or theme, please follow the steps below to make sure you are using
the correct browser. If you are receiving a "Purchase Code
Expired" message, please review this article.
There
are usually three different types of browsers available when you first purchase your device. Two are
available at any given time, depending if you are accessing the
internet through a BES (BlackBerry Enterprise Server) or a BIS (BlackBerry Internet Service).
- Open the browser and press the menu
button to display the menu and click Options.
(For models without a trackball, you can push down on the trackwheel to
produce the same results). You will then need to navigate to
the General Properties section.
- Set the Default Browser field to Internet Browser.
- Upon exiting, you will be prompted to save. Scroll back to Browser Configuration and select it. Scroll down to Browser Identification / Emulation Mode and make sure this is set to BlackBerry. Exit and Save and then try your link again.
