Category » Miscellaneous

There were 14 articles found in this category:

1. I need to regenerate my game activation codes or theme links, how do I do this?
   Bplay customers have access to a special automated tool to regenerate your purchase links and codes. This tool is quick, easy and is recommended to be used before contacting support. You can access this tool by going to the following URL on your desktop. It is not available on your device, and ...
2. Customizing Icons on Themes
   All of the themes on www.bplay.com, except Flowberry and Today themes, can have the icon placement on the home screen changed to suit your needs. In order to customize these themes, you will need to move the icons on your icon grid into the first 5 (or 7 depending on the theme) positions. Ope ...
3. Pay Pal Purchases Showing as 'Smoke Labs'
   When using Pay Pal to purchase from Bplay.com, it will state the company name as 'Smoke Labs'. This is one of our partner companies, under Magmic Inc.
4. Unable To Download Theme or Game Over The Air
   If you are unable to download your game or theme, please follow the steps below to make sure you are using the correct browser. If you are receiving a "Purchase Code Expired" message, please review this article. There are usually three different types of browsers available when you first purc ...
5. Installing using the BlackBerry Desktop Manager
   There are multiple ways to install a game on your BlackBerry, one of which is via your desktop PC. You will need to download the .zip files for each of your games before proceeding. If you have, skip to the activation section now. If not, visit http://www.bplay.com/ to view the catalog of ga ...
6. I cannot purchase certain Realtones or Ringtones -- it says they are not licensed in my region
   Summary I tried to purchase Realtones or Ringtones and receive a message stating that they are not licensed for my region. Resolution Certain Realtones and Ringtones are licensed only to specific regions. As such, we are unable to provide you with the product if you do not reside in one of the l ...
7. Set Your Paid Ringtone for Specific Contact
   You can set a custom ringtone for contacts on your BlackBerry device. From the Home screen on the BlackBerry device, select Address Book and highlight the contact you wish to add a custom ringtone to. Open the menu by pressing the Menu button, or for older models the trackwheel on the righ ...
8. I need to re-download a purchased game, but I cannot find it on the website - what do I do?
   If your previously purchased game is not available for download it means it was discontinued and is not available for distribution.
9. How do I edit game permissions on my BlackBerry?
   In some cases it may be necessary to edit the default application permissions. If the permissions are too restrictive the game may not be able to play sound, connect to any online features or run in general. To change the permissions, you will need to first navigate to the game in question in y ...
10. What is my username and password?
    An online enabled game will prompt you for a username and password when attempting to log in. These are the same credentials used when you created your Game Zone account. Please note Game Zone is required to enjoy the on line features of games that offer them. If you have not created an acc ...
11. What is an Order ID?
    An Order ID is a unique identifier associated with your purchase. This is used to facilitate download links/activation codes being resent to you or to look up information on your transaction. It can be found in the subject line of both emails sent to you immediately after purchase. If you cann ...
12. Theme Does Not Show up in Theme menu
    Problem After downloading a Theme successfully, you cannot locate it in your themes list to activate it. Resolution There are a few reasons as to why your theme may not be in the available Theme list, the most common being: Default Dimension themes are not installed. The base theme for a partic ...
13. How do I find my BlackBerry PIN?
    Your BlackBerry PIN is a unique number that is tied to a specific device. This number will contain eight (8) characters and be comprised of the numbers 0-9 and the letters A-F. The PIN can be used to locate a purchase if necessary, or to locate a game subscription. More commonly it is used to ...
14. Black and White Games for Blackberry
    We have officially ended our support and development for monochrome Blackberrys. You are now able to enjoy all monochrome games for free, download them herehttp://magmic.com/downloads/allblackandwhitegames.zip