Category » Device Specific

There were 9 articles found in this category:

1. I need to regenerate my game activation codes or theme links, how do I do this?
   Bplay customers have access to a special automated tool to regenerate your purchase links and codes. This tool is quick, easy and is recommended to be used before contacting support. You can access this tool by going to the following URL on your desktop. It is not available on your device, and ...
2. I Lost a Game on my Device -- how do I download it again?
   In accordance with the download link and activation code policy found here, Bplay offers the ability to generate links and codes for previously purchased items for your new BlackBerry device. Log into your account here and the click on Past Purchases. Games Scrol ...
3. How many times can I get download links for my purchase?
   For Games, we offer ten (10) device changes (new activation codes) per year. For themes, we offer five (5) new link every six (6) months. For Ringtones/Realtones/Sounds are sold as is, and available for one download per purchase. For Games and Themes, you may access the self-administrated to ...
4. I'm Getting a Device Error 505 or Device Error 507
   Problem You receive one of the following errors on your BlackBerry device while using Application Loader to install purchased software: Device Error 505 Device Error 507 Both errors indicate that no applications are loaded on the BlackBerry device. Cause There are three possible causes for ...
5. What is an Order ID?
   An Order ID is a unique identifier associated with your purchase. This is used to facilitate download links/activation codes being resent to you or to look up information on your transaction. It can be found in the subject line of both emails sent to you immediately after purchase. If you cann ...
6. How do I find my BlackBerry PIN?
   Your BlackBerry PIN is a unique number that is tied to a specific device. This number will contain eight (8) characters and be comprised of the numbers 0-9 and the letters A-F. The PIN can be used to locate a purchase if necessary, or to locate a game subscription. More commonly it is used to ...
7. How Do I Delete A Theme From My Blackberry?
   There are a couple ways to remove a theme from your BlackBerry. 1) You can delete the theme directly from the BlackBerry Scroll to OPTIONS and select it Select ADVANCED OPTIONS Select APPLICATIONS Scroll to the theme you wish to delete and select it Scroll to DELETE and select it 2) You c ...
8. Deleting a game using the BlackBerry Desktop Manager
   Summary I would like to remove applications from my device using the Desktop Manager. Resolution Before proceeding make sure you have the latest version of Desktop Manager installed. Plug your device into your computer via the USB cable and open Desktop Manager. Once initialized, click on the ...
9. Deleting a game using the BlackBerry Device
   There are two possible ways to delete a game from your device without using the Desktop Manager. Method #1 Open the Options menu on your home screen, and select Advanced Options. Then select Applications. Scroll to the game you wish to remove, bring up the options list then select delete. ...