Category » Device Change

There were 9 articles found in this category:

1. I need to regenerate my game activation codes or theme links, how do I do this?
   Bplay customers have access to a special automated tool to regenerate your purchase links and codes. This tool is quick, easy and is recommended to be used before contacting support. You can access this tool by going to the following URL on your desktop. It is not available on your device, and ...
2. I Lost a Game on my Device -- how do I download it again?
   In accordance with the download link and activation code policy found here, Bplay offers the ability to generate links and codes for previously purchased items for your new BlackBerry device. Log into your account here and the click on Past Purchases. Games Scrol ...
3. How many times can I get download links for my purchase?
   For Games, we offer ten (10) device changes (new activation codes) per year. For themes, we offer five (5) new link every six (6) months. For Ringtones/Realtones/Sounds are sold as is, and available for one download per purchase. For Games and Themes, you may access the self-administrated to ...
4. Installing using the BlackBerry Desktop Manager
   There are multiple ways to install a game on your BlackBerry, one of which is via your desktop PC. You will need to download the .zip files for each of your games before proceeding. If you have, skip to the activation section now. If not, visit http://www.bplay.com/ to view the catalog of ga ...
5. Switching to another device other than a Blackberry
   We are unable to accommodate device changes to non-BlackBerry makes. So, for instance, if you decide to switch from a Blackberry to a Windows Mobile device, you will need to repurchase the products again. Moreover, we cannot refund a purchase if you decide to choose a different handset. If you ...
6. I need to re-download a purchased game, but I cannot find it on the website - what do I do?
   If your previously purchased game is not available for download it means it was discontinued and is not available for distribution.
7. How do I edit game permissions on my BlackBerry?
   In some cases it may be necessary to edit the default application permissions. If the permissions are too restrictive the game may not be able to play sound, connect to any online features or run in general. To change the permissions, you will need to first navigate to the game in question in y ...
8. What is an Order ID?
   An Order ID is a unique identifier associated with your purchase. This is used to facilitate download links/activation codes being resent to you or to look up information on your transaction. It can be found in the subject line of both emails sent to you immediately after purchase. If you cann ...
9. Deleting a game using the BlackBerry Desktop Manager
   Summary I would like to remove applications from my device using the Desktop Manager. Resolution Before proceeding make sure you have the latest version of Desktop Manager installed. Plug your device into your computer via the USB cable and open Desktop Manager. Once initialized, click on the ...